Referral Services and Health Portals

What health service should I use?

For serious illness or injury that is critical and requires urgent attention, call triple zero (000) for an ambulance or go to the emergency department of your local hospital.

If you are concerned about your health or the health of someone else after reading this content, your GP is usually the best person to contact. They can refer you to the best health service for you.

For general health information, please call HealthDirect: 1800 022 222

Visit the HealthDirect website

For advice related to pregnancy, you can call Pregnancy, Birth and Baby: 1800 882 436

Visit the Pregnancy, Birth and Baby website

If you are struggling with your mental health, you can call these helplines at any time:
Lifeline: 13 11 14
Kids Helpline: 1800 551 800 for young people 5-25 years
Suicide Call Back Service: 1300 659 467
MensLine Australia: 1300 789 978 for men of any age

You can request an interpreter for all of these services. You can also call TIS National directly on 131 450 and request an interpreter before being connected to a health service.